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MFC-J5910DW > FAQ's & Troubleshooting > Print > faq000063_038
Do not use any of the following types of envelopes, as they will cause paper feed problems:
Occasionally you may experience paper feed problems caused by the thickness, size, and flap shape of the envelopes you are using.
Step 1: Load envelopes and post cards:
Before loading, press the corners and sides of the envelopes or post cards to make them as flat as possible.
If the envelopes or post cards are "double-feeding," put one envelope in the paper tray at a time.
Step 2: Change the printer driver settings:
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