Downloads
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Manuals
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FAQs & Troubleshooting
Read the latest frequently asked questions and troubleshooting information.

Information

  • Windows®8 Support Information (English, PDF, 28KB) >>> Please click here.
  • Windows®7 Support Information (English, PDF, 24KB) >>> Please click here.
  • Windows Vista® Support Information >>> Please click here.
  • PE-DESIGN ver.4.0x is available.
  • PE-DESIGN ver.3.0 is available.
  • PE-DESIGN ver.2.5(English only ) is available.
  • PE-DESIGN ver.2.02(German/ French/ Dutch) is available.
  • Windows Vista® Driver Patch for PE-DESIGN Version 4.x is available.
  • Windows® XP Driver Patch for PE-DESIGN Version 4.x is available.

Top 5 FAQs

  1. Do you have a PE-Design for Mac?
  2. When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.
  3. Machine displays a "This pattern cannot be used since it exceeds the data capacity" Error Message. In Layout & Editing of PE-Design Ver5 (Ver.4), I properly selected 160 x 260mm hoop size that can be used with NV1500/NV1500D, however I received this error message when I selected the pattern on the machine.
  4. Why doesn't PE-DESIGN run properly on a Macintosh Virtual PC system?
  5. When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
PE-DESIGN Ver.4,3,2