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Information

Top 5 FAQs

  1. "The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
  2. When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
  3. "Check if thread is broken." message appearing on the LCD.
  4. Recommendation accessories
  5. I tried to update the machine with USB media and pushed "USB HOST". But the screen didn't change for more than 5 minutes and I still can't upgrade it.
PR-620/620C/600II/600IIC