Downloads
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Manuals
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FAQs & Troubleshooting
Read the latest frequently asked questions and troubleshooting information.
Consumables & Options
Learn more about options available for your product and the supplies it uses.

Information

  • Windows®8 Support Information (English, PDF, 28KB) >>> Please click here.
  • Support Information for USB media (English, PDF, 133KB) >>> Please click here.
  • Software ver.4.01 is available.

Top 5 FAQs

  1.  Fabric/stabilizer compatibility chart
  2. How do I create a space between characters?
  3. Maintenance (Clean  the hook)
  4. Maintenance (Cleaning the bobbin case)
  5. "Preventive maintenance is recommended" appears on the LCD.
PR-1000