Date:30/03/2012 ID:faqp001533_000




Title:

The print result is blurred/white lines appear on my prints, or the print result is too dark to read and sometimes the paper cannot be fed correctly. What should I do?

Description:

This problem can be caused if the Energy Rank setting or the print density settings are not correctly adjusted for the type of paper you are using. Please choose one of the following to resolve the issue.

>Setting the suitable Energy Rank for your paper.
>Adjusting the print density setting.


<Setting the suitable Energy Rank for your paper.>

Note

Before Using the RJ Utility

  • Connect the printer to an AC or DC power outlet, or make sure that the battery is fully-charged.
  • Make sure that the printer driver has been installed and is functional.
  • Connect the printer to a computer via USB or Bluetooth (RJ-4030 only).

  1. Connect the printer to be configured to the computer via USB.

  2. From the [Start] menu, select [All Programs], [Brother], [Label & Mobile Printer], and then click [Printer Setting Tool].
     
  3. The [Printer Setting Tool] screen is displayed.
    Select the printer connected in step 1 and click the [Custom Label Tool] button to open the [Paper Size Setup] dialog box.
    printer setting tool

  4. The [Paper Size Setup] dialog box is displayed. In the [Currently Registered Paper Sizes] field, select the paper size you want to edit.
    paper size setup

  5. Click [Edit].
    click edit

  6. Click [Advanced Printing Adjustments...]
    advanced printing adjustment

  7. Adjust the print density value in the “Energy Rank” pull-down menus until you reach the desired result.
    set energy rank
  8. Click [OK] to finish.

<Adjusting the print density setting.>

Note

Before Using the RJ Utility

  • Connect the printer to an AC or DC power outlet, or make sure that the battery is fully-charged.
  • Make sure that the printer driver has been installed and is functional.
  • Connect the printer to a computer via USB or Bluetooth (RJ-4030 only).

Starting the RJ Utility

  1. Connect the printer to be configured to the computer.

  2. Click [Start] - [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting Tool].

  3. The [Printer Setting Tool] screen is displayed.
    Select the printer connected in step 1 and click the [Utility] button.
    utility

  4. The main window is displayed.
    In the main window of the RJ Utility, select the [Print Density] check box of the parameters.
    density setting

  5. Select the desired settings from the pull-down menus.

  6. Click [Apply] to save the settings in the printer.
If your question was not answered, please check...
  

  • Have you checked other FAQ's?

  • Is the answer in the user guide?

  • If you need further assistance, please contact Brother customer service:

Related Models

RJ-4030, RJ-4040

Was the information on this page helpful?

Please indicate (above) if the information was helpful or not. If you have additional comments please enter them into the area below and click Submit.

Sorry, we cannot reply directly to your e-mail, but we will listen to your comments.

>Clear