Date:24/10/2012 ID:faq002859_000




Title:

How to identify your Operating System (OS).

Description:

It is important to use the correct drivers/utilities which are compatible with the operating system (OS) you are using. Please follow the steps below to check the operating system (OS) you are using.


For Windows® PC

For Macintosh

For mobile devices

For Linux



For Windows® PC


The latest drivers/utilities compatible with Windows® are available in the Downloads section. Follow the steps below to check the operating system (OS), and then visit the Downloads section.

  1. Check what your computer screen is like, and click the link below for the screen.

    1. Start screen
    2. Desktop screen without Start at the lower left corner of the screen
    3. Desktop screen with Start at the lower left corner of the screen

    a b c
    Start screen Desktop screen without Start Desktop screen with Start
    Start screen Desktop screen without Start Desktop screen with Start


    a: Start screen

    1. On the Start screen, Right-click somewhere on an empty spot (1), and then click, All Apps from the bar (2).
      Right-click somewhere on an empty spot, and then click, All Apps from the bar.

    2. Right-click on Computer (1) and then click Properties (2).
      Right-click on Computer and then click Properties.

    3. Go to STEP 2.

    b: Desktop screen without Start at the lower left corner of the screen

    1. Move your mouse to the upper or lower right corner of your Desktop screen. When the menu bar appears, click Settings.
      Move your mouse to the upper or lower right corner of your Desktop screen. When the menu bar appears, click Settings.

    2. Click PC info.
      Click PC info.

    3. Go to STEP 2.

    c: Desktop screen with Start at the lower left corner of the screen

    1. Click Start or Start (at the lower left corner of the screen). Right-click Computer or My Computer and choose Properties.
      Right-click the Computer or My Computer from Start menu.

    Hint

    If you cannot find, Computer or My Computer, in the start menu, right-click the Computer or My Computer icon on the desktop and choose Properties.

    Right-click the Computer or My Computer icon.


  2. Check the Windows Edition or System. That is the operating system (OS) you are using.

    The screen varies depending on the operating system you are using. Below are screen examples.

    Check the System. Check the Windows Edition.
    Check the Windows Edition.

  3. If you use Windows Vista®, Windows® 7, Windows® 8, or Windows Server® 2008, check the version of your operating system, 32-bit or 64-bit.

    Check the System type, which we have surrounded by a blue box below. You can know which version of OS, 32-bit or 64-bit, you are using.

    Check the System type, which we have surrounded by a blue box below.

    Check the System type, which we have surrounded by a blue box below.

For Macintosh


The latest drivers/utilities compatible with Macintosh are available in the Downloads section. Follow the steps below to check the operating system (OS), and then visit the Downloads section.

  1. Choose About This Mac from the Apple menu.
    Choose About This Mac from the Apple menu.

  2. Check the Version. That is the operating system (OS) you are using.
    Check the Version.

For mobile devices


Click the link below for the mobile device you are using to see more details.


For Linux