MFC-J6710DW

This FAQ explains how to configure your Brother machine for a wireless network using the Wireless setup wizard and a USB cable temporarily. (The computer must be on your network.)

You must know your wireless network settings of the WLAN access point/router. Check and record the current wireless network settings below.

• Network Name (SSID: Service Set ID, ESSID: Extended Service Set ID)
• Network Key (Password, Security Key or Encryption Key, etc.)

1. See the side of your WLAN access point/router.
   
   
2. See the documentation provided with your WLAN access point/router.
3. The initial Network Name could be the manufacturer's name or the model name.
4. If you still cannot find the information, please consult the router manufacturer, your system administrator or internet provider.

Please follow the steps below.
NOTE: The screens may differ depending on operating system being used and your Brother machine.

1. Connect the AC power cord to your Brother machine and then connect it to an AC power outlet (electrical socket). Turn on your Brother machine.
   
   

   Caution

   DO NOT connect the USB cable yet.
2. Turn on your computer.
   
   
3. Put the supplied CD-ROM into your CD-ROM drive.
   
   For Windows® users
   For Macintosh users
   
   

   Note

   If you do not have the CD-ROM:

   For Windows® users:
   Please go to Downloads section of this website and download Full Driver & Software Package. First, follow the installation instructions on the download page. Once the installation screen appears, follow the steps from STEP d for Windows® users below.
   
   

   For Macintosh users:
   Please follow these steps:
   
   

   1. Please go to Downloads section of this website and download Wireless Setup Wizard for Macintosh and printer driver.
      
      
   2. Run the Wireless Setup Wizard for Macintosh, follow the installation instructions on the download page. Once the wireless configuration screen appears, follow the steps from For Macintosh users: STEP b.
      
      
   3. After wireless configuration, please install printer driver.
   
   For Windows® users:
   
   
   1. The installation screen will appear automatically. If prompted, choose your model and language.
      
      NOTE: If the installation screen does not appear automatically, click here to see how to open the installation screen.
      
      
   2. The CD-ROM main menu will appear. Click Initial Installation.
      
      
      
   3. Click Install MFL-Pro Suite.
      
      NOTE: When the User Account Control screen appears, click Allow or Yes.
      
      
      
      
   4. When the License Agreement window appears, click Yes if you agree to the License Agreement.
      
      
   5. Choose Wireless Network Connection and then click Next.
      
      
      
      
   6. If the Firewall/AntiVirus detected screen appears, choose Change the Firewall port settings to enable network connection and continue with the installation. (Recommended) and then click Next.
      
      
      
   7. The screen for choosing your Brother machine may appear. If the screen does not appear, continue to STEP 4.
      
      Check if your Brother machine appears in the list on the screen.
      
      If you cannot find your Brother machine from the list, click Wireless Setup to configure the wireless settings. Continue to STEP 4.
      
      If you can find your Brother machine, choose your Brother machine from the list. Then click Next and follow the on-screen instructions to install the printer driver for network connection. Even if you have printed with USB connection, you need to install the printer driver for network connection.
      
      
   
   
   For Macintosh users:
   
   
   1. Double-click the Start Here OSX icon.
      
      
      
   2. Choose Wireless Network Connection and then click Next.
      
      
      
   3. The screen for choosing your Brother machine may appear. If the screen does not appear, continue to STEP 4.
      
      Check if your Brother machine appears in the list on the screen.
      
      If you cannot find your Brother machine from the list, click Setup to configure the wireless settings. Continue to STEP 4.
      
      If you can find your Brother machine, choose your Brother machine from the list. Then click Next and follow the on-screen instructions to install the printer driver for network connection. Even if you have printed with USB connection, you need to install the printer driver for network connection.
      
      
   
   
4. Choose No and then click Next.
   
   
   
5. Confirm you have the wireless security information. Check the Checked and Confirmed box and click Next.
   
   
   
6. Choose Temporarily use a USB cable (Recommended) and then click Next.
   
   
   
7. Connect the USB cable to the Brother machine and your computer.
   
   
   
   
   
8. Your wireless settings will automatically be detected. One of the following screens will appear depending on your computer environment being used.
   
   Click here if "Installation confirmation" screen appears.
   Click here if "Available Wireless Networks" screen appears.
   
   
   If "Installation confirmation" screen appears:
   

   Confirm the displayed information. Check the Checked and Confirmed box and click Next.
   
   
   Your Network Name (SSID, ESSID) will be displayed. Choose Yes and then click Next.
   Continue to STEP 12.
   
   
   
   If "Available Wireless Networks" screen appears:
   

   The list of currently available wireless network will be displayed. Choose the Network Name (SSID, ESSID) you would like to connect to and then click Next. Continue to STEP 10.
   
   If the Network Name (SSID, ESSID) is not displayed in the list, continue to STEP 9.
   
   
   

   
   
   

   Note

   For Macintosh users:
   If the error message "Fatal ERROR" appears, please follow these steps:
   
   

   1. Please go to Downloads section of this website and download Wireless Setup Wizard for Macintosh and printer driver.
      
      
   2. Run the Wireless Setup Wizard for Macintosh, follow the installation instructions on the download page. Once the wireless configuration screen appears, follow the steps from STEP 3  For Macintosh users:  STEP b.
      
      
   3. After wireless configuration, please install printer driver. The installation instructions are available in the download.

   
   
   

   Note

   If there are multiple similar Network Names (SSID, ESSID) in the list:
   Some WLAN access point/routers can have more than one Network Name (SSID, ESSID). Please refer to the instructions provided with your WLAN access point/router.
   
   If so, please choose the Network Name (SSID, ESSID) which you used when connecting your computer to the WLAN access point/router.

   
   
9. If the Network Name (SSID, ESSID) is not displayed in the wireless network list, confirm the following:
   After you confirm, click Refresh.
   
   
   • If the WLAN access point/router is turned off, turn on it.
   • If your Brother machine is placed too far from your WLAN access point/router or there are obstructions between them, place the Brother machine as close to the WLAN access point/router as possible with minimal obstructions.
   • Your Brother machine supports IEEE 802.11b, IEEE 802.11g and IEEE 802.11n. Confirm if your WLAN access point/router supports IEEE 802.11b, IEEE 802.11g or IEEE 802.11n, and if one of them is enabled.
   
   

   Caution

   If the WLAN access point/router is in a stealth mode, the Brother machine can not detect the Network Name (SSID, ESSID) automatically. Please follow the steps below to add the Network Name (SSID, ESSID) manually.
   
   

   1. Click Advanced.
      
      
      
   2. Enter the Network Name (SSID, ESSID) and then click Next.
      
      
      
   3. Enter the network information and then click Next. Continue to STEP 12.
      
      
      
10. If the following screen appears, follow this step.
    If not, continue to STEP 11.
    
    
    This screen will appear if you choose the Network Name (SSID, ESSID) of the unsecured WLAN access point/router. We recommend that you configure security settings of your WLAN access point/router to prevent unauthorized access to your network.
    
    
    • If you would like to configure security settings of your WLAN access point/router, click Cancel to exit the wizard. After configuring, please try to start again from the beginning.
    • If not, click OK and then continue to STEP 12.
    
    
11. Enter the Network Key and then click Next. (The Network Key is case sensitive.)
    
    
    
12. Confirm the settings are correct. Click Next to send the settings to the Brother machine.
    • If you would like to change the IP Address, click Change IP Address and set the IP Address manually.
    • If you click Cancel, the settings will be disabled.
    
    
    
    
13. If the wireless connection fails, the connection error screen will appear. Confirm the displayed information and then click Retry to go back to the screen in STEP 8. Please try to start again from STEP 8.
    
    [Example of the error screen]
    
    
    If the connection error screen does not appear, continue to STEP 14.
    
    

    Note

    If the connection error still appears after reconfiguring, click Retry again to go back to the screen in STEP 8, and click Cancel to exit the wizard.
    
    We recommend you print WLAN report to determine the reason for the error. After eliminating the cause of the error, try again to configure the wireless network settings. Click here to see how to print WLAN report.

    
    
14. Once the following screen appears, disconnect the USB cable from your computer and the Brother machine.
    
    
    
15. If the following screen appears, the wireless setup is now complete.
    
    Click Next and follow the on-screen instructions to install the printer driver for network connection. Even if you have printed with USB connection, you need to install the printer driver for network connection.
    
    
    
    If the printer driver for network connection has already been installed, click Cancel to finish.