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MFC-7820N > UKK ja vianhakuohjeet > Virheviestit (LCD, PC) tai LEDi-valot > faq000695_001
To clear paper jams, please follow the steps in this section.
Pull the paper tray completely out of the MFC.
Pull the jammed paper up and out of the paper tray opening.
Open the front cover.
Pull out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.
If you can not remove the drum unit and toner cartridge assembly easily, do not use extra force. Instead, lift the scanner cover, using both hands to carefully pull the jammed paper up and out of the output tray opening.
Close the scanner cover.
Put the drum unit and toner cartridge assembly back into the MFC.
Close the front cover.
Put the paper tray in the MFC.
Make a test copy. If the machine jams again, remove the paper tray, turn over the stack of paper as well as reducing the amount of paper in the paper tray. Be sure to adjust the side and rear guides to fit the paper size.
Make a test copy. If the machine jams again, use new paper from a fresh, unopened ream of paper. If the machine still jams, contact Brother Customer Service.
MFC-7420, MFC-7420R, MFC-7820N, MFC-7820NR
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