Date:25/04/2013 ID:faq000307_017




Title:
JAM TRAY 1

Description:

Please follow the steps below to solve the problem:


NOTE: Illustrations shown below are from representative product and may differ from your Brother machine.

 

  1. Pull the paper tray completely out of the machine.
    Pull the paper tray out
  2. Use both hands to slowly pull out the jammed paper.

    Pull out the jammed paper

    Caution

    If the paper cannot easily be removed in this direction, stop and follow the instructions for Paper is jammed inside the machine. Please refer to FAQ, "JAM INSIDE".

    Note

    Pulling out the jammed paper downwards allows you to remove the paper more easily.


  3. Make sure the paper is below the maximum paper mark (1) of the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
    The maximum paper mark

  4. Put the paper tray firmly back in the machine.

Related FAQ's:
If your question was not answered, please check...
  

  • Have you checked other FAQ's?

  • Is the answer in the user guide?

  • If you need further assistance, please contact Brother customer service:

Related Models

DCP-7055, DCP-7055R, DCP-7055W, DCP-7055WR, DCP-7057, DCP-7057R, DCP-7057WR, DCP-7060D, DCP-7060DR, DCP-7065DN, DCP-7065DNR, DCP-7070DW, DCP-7070DWR, MFC-7360N, MFC-7360NR, MFC-7460DN, MFC-7860DW, MFC-7860DWR

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