There are several reasons this message would appear when sending a fax.
- If the fax number you are dialing does not answer, this message will appear. Verify you have the correct fax number and try again.
- (Only for USA)
Verify the telephone line cord is connected from the jack(socket) on the Brother machine labeled LINE directly to the WALL jack(socket). Disconnect and reconnect to ensure the connection is secure and solid.
- Verify if your Brother machine has a dial tone. For more information, please refer to "How can I verify if my Brother machine has a dial tone?". If you do not hear a dial tone refer to the necessary solution.
- If the receiving unit is busy, your machine will automatically redial the number within 5 minutes. The machine will attempt to redial 1 time after 5 minutes (up to 3 times at 5 minutes intervals for Europe and Asia/Oceania). If the unit is still busy, the sending unit will display "No Response/ Busy" and print out a report with the same message.
How to redial:
Anytime you want to make a second call to the last number dialed, press Redial/Pause and then Start.