Verify that the unit has no error message on the LCD.
If the LCD displays an error message, refer to "FAQs & Troubleshooting" for information on the error message you are receiving.
If the LCD shows telephone, any key pressed will not respond. Please hang up the handset of the FAX/MFC (if it has one) or the extension phone and/or press the Hook, Hook/Hold or Hook/Hold/Recall key.
If the LCD is blank, first verify that the unit is not in the OFF mode. Turn ON the power switch located on the right side of the unit until the date and time appear on the display. If the display remains blank, verify the power cord is connected. If the power cord is connected to a surge protector or power switch, remove the cord from the device and connect it directly to the outlet. If the display is still blank, try a different electrical outlet. If the display still remains blank, your machine may require service.