Please follow the steps below to solve the problem:
- For Windows® 2000/XP Users:
Click Start => Printers and Faxes.
For Windows Vista® Users:
Click Start =>Control Panel => Printers.
- Right click on the printer icon for your machine and select Properties.
- Click the Advanced tab and uncheck Enable advanced printing features.
- Click APPLY to save the settings then click OK.
If the problem continues, please contact Brother Customer Service from "Contact Us".