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MFC-6490CW > FAQ's & Troubleshooting > Print > faq000063_027
Do not use any of the following types of envelopes, as they will cause paper feed problems:
You may occasionally you may experience paper feed problems caused by the thickness, size, and flap shape of the envelopes you are using.
Step 1: Load envelopes and post cards:
Before loading, press the corners and sides of the envelopes or post cards to make them as flat as possible.
If the envelopes or post cards are "double-feeding," put one envelope in the paper tray at a time.
Step 2: Change the printer driver settings:
DCP-145C, DCP-165C, DCP-185C, DCP-195C, DCP-375CW, DCP-385C, DCP-585CW, DCP-6690CW, DCP-J125, DCP-J315W, DCP-J715W, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-6490CW, MFC-6890CDW, MFC-790CW, MFC-795CW, MFC-990CW, MFC-J220, MFC-J265W, MFC-J415W, MFC-J615W
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