MFC-7860DW

The error message "Check Connection" appears when you scan using the SCAN key on my Brother machine.The "Check Connection" means the Brother machine does not see the connection of the USB cable, LAN cable, or wireless network. If you press the SCAN key on your Brother machine without any connection, the "Check Connection" will appear on your Brother machine's LCD.

Please verify your connection between your PC and your Brother machine.

• The connection of the USB cable
  
  
• The connection of the LAN cable (if applicable)
  
  
• The connection of the Wireless network (if applicable)

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

• The connection of the USB cable

  
  

  Verify that the USB cable is connected between your Brother machine and your PC.

  
  
  

• The connection of the LAN cable (if applicable)

  
  

  Verify that the network cable is connected between your Brother machine and access point and the machine is powered on.

  
  
  1. Access point/router
  2. Wired Network machine (your machine)
  3. Wireless capable computer connected to the access point/router
  4. Wired computer connected to the access point/router
  
  
  

• The connection of the Wireless network (if applicable)

  
  Click here to see more details about the connection of the wireless network.
  
  
  
  5. Access point/router
  6. Wireless Network machine (your machine)
  7. Wireless capable computer connected to the access point/router
  8. Wired computer connected to the access point/router