It is important to use the correct drivers/utilities which are compatible with the operating system (OS) you are using. Please follow the steps below to check the operating system (OS) you are using.
For Windows® PC
For Macintosh
For Windows® PC
The latest drivers/utilities compatible with Windows® are available in the Downloads section. Follow the steps below to check the operating system (OS), and then visit the Downloads section.
- Check what your computer screen is like, and click the link below for the screen.
- Start screen
- Desktop screen without Start at the lower left corner of the screen
- Desktop screen with Start at the lower left corner of the screen
a: Start screen
- On the Start screen, Right-click somewhere on an empty spot (1), and then click, All Apps from the bar (2).
- Right-click on Computer (1) and then click Properties (2).
- Go to STEP 2.
b: Desktop screen without Start at the lower left corner of the screen
- Move your mouse to the upper or lower right corner of your Desktop screen. When the menu bar appears, click Settings.
- Click PC info.
- Go to STEP 2.
c: Desktop screen with Start at the lower left corner of the screen
- Click
or Start (at the lower left corner of the screen). Right-click Computer or My Computer and choose Properties.
Hint
If you cannot find,
Computer or
My Computer, in the start menu, right-click the
Computer or
My Computer icon on the desktop and choose
Properties.

- Check the Windows Edition or System. That is the operating system (OS) you are using.
The screen varies depending on the operating system you are using. Below are screen examples.
- If you use Windows Vista®, Windows® 7, Windows® 8, or Windows Server® 2008, check the version of your operating system, 32-bit or 64-bit.
Check the System type, which we have surrounded by a blue box below. You can know which version of OS, 32-bit or 64-bit, you are using.
For Macintosh
The latest drivers/utilities compatible with Macintosh are available in the Downloads section. Follow the steps below to check the operating system (OS), and then visit the Downloads section.
- Choose About This Mac from the Apple menu.
- Check the Version. That is the operating system (OS) you are using.