Loading the A3 or ledger paper into the tray correctly
Regardless of the paper size you are using, you must always load the paper into the paper tray so that the two longer edges of the paper face the left and right sides of the paper tray and the two shorter edges of the paper face the front and back of the paper tray.
If you are standing in front of the paper tray, the paper should be in portrait orientation, NOT landscape orientation.
To load A3 or Ledger paper into Tray on the machine, please refer to the instructions, "How do I load paper?"