Date:14/07/2008 ID:faq000089_002




Title:
I cannot receive a color fax. Why?

Description:
  • Make sure the person sending the fax has a fax machine capable of sending color faxes.

  • Replace the color ink cartridges that are empty or nearly empty, and then ask the other person to send the color fax again.


Related FAQ's:
If your question was not answered, please check...
  

  • Have you checked other FAQ's?

  • Is the answer in the user guide?

  • If you need further assistance, please contact Brother customer service:

Related Models

MFC-250C, MFC-255CW, MFC-257CW, MFC-290C, MFC-295CN, MFC-490CW, MFC-5490CN, MFC-790CW, MFC-795CW, MFC-990CW, MFC-J220, MFC-J265W, MFC-J410, MFC-J415W, MFC-J430W, MFC-J432W, MFC-J4410DW, MFC-J4510DW, MFC-J4710DW, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW

Was the information on this page helpful?

Please indicate (above) if the information was helpful or not. If you have additional comments please enter them into the area below and click Submit.

Sorry, we cannot reply directly to your e-mail, but we will listen to your comments.

>Clear