Downloads
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Manuals
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FAQs & Troubleshooting
Read the latest frequently asked questions and troubleshooting information.
Consumables & Options
Learn more about options available for your product and the supplies it uses.

Information

  • Windows®8 Support Information (English, PDF, 31KB) >>> Please click here.
  • Support Information for USB media (English, PDF, 135KB) >>> Please click here.
  • Software ver.3.20 is available.

Top 5 FAQs

  1. How do I thread my machine for use with the twin needle option?
  2. Which pattern can be used in the Edge Sewing function?
  3. How do I recall a specific embroidery pattern from the computer?
  4. The stitch patterns cannot be selected.
  5. "Preventive maintenance is recommended" appears on the LCD.
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