Date:27/06/2012 ID:faqp001453_000




Title:
Paper does not move through the printer even though the motor is running.

Description:
  • Check that the release cover is completely closed.

  • Check that you are using Brother Genuine Thermal paper.

 

If the problem persists, the printer may have a damaged drive system.

Please click "Contact Us" in the top right corner of this page to contact Brother Customer Service.

 
If your question was not answered, please check...
  

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  • Is the answer in the user guide?

  • If you need further assistance, please contact Brother customer service:

Related Models

PJ-522, PJ-523, PJ-562, PJ-563, PJ-622, PJ-623, PJ-662, PJ-663, RJ-4030, RJ-4040

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